Having Trouble with Your Garage Door?

Utilize the drop down menu below to find solutions to common troubleshooting issues related to garage door maintenance and repair.

Door ​ symptoms

While some homeowners have the skill and tools to handle a minor repair themsleves, we recommend that issues with any parts be handled by a garage door service professional:

Click HERE to find the nearest Clopay Dealer

Lost your Owners Manual? Click HERE

Review our Installation Videos Click HERE

Warranty Information - Click HERE

CLOPAY recommends that garage doors be serviced by competent professionals. Some states or localities have licensure requirements as to garage door installers.  Please do not attempt installation or repair of garage doors unless you are have thoroughly read all installation manuals. This troubleshooting section is intended to provide general advice as to common problems and possible resolutions of those problems. It is not intended to provide particular advice as to any unique situation.  We recommend that you consult with one of our many qualified independent installing dealers if you have particular questions as to your door. This troubleshooting guide is limited to Clopay products, and is not for use with the products of any other manufacturer. This troubleshooting guide is subject to the Terms of Use.